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A Comprehensive Menu of Services that Anticipate & Accommodate Your Needs.

Guest Services

At the Palmer House, the excellence of our team is complemented by a full menu of Chicago hotel services and amenities that include the following:

For your business convenience

  • Audio/Visual Equipment Rental
  • Lobby Level Connectivity Station offers complimentary Internet Access and printing
  • Business Phone Service

  • Cellular Phone Rental
  • Express Mail
  • Fax
  • Meeting Rooms
  • Notary Public

  • Paging Equipment Rental
  • Photo Copying Service
  • Printer

For your family’s comfort and convenience

  • Children’s Menu
  • Cribs
  • High chairs


For your comfort and convenience

  • Automated Teller (ATM)
  • Baggage Storage
  • Beauty Salon
  • Concierge Desk
  • Elevators
  • Florist
  • Foreign Currency Exchange
  • Gift Shop

  • Laundry/Valet Service
  • Local Area Transportation
  • Lounge
  • Luggage Hold
  • Mertz Apothecary
  • Multi-Lingual Staff
  • News Stand
  • Room Service

  • Safety Deposit Box
  • Shoe Shine Stand
  • Spa
  • Starbucks (on site)
  • Complimentary Wireless Internet Access in Lobby
  • Wireless Internet Access available in-room

For your fitness and recreation convenience

  • Health Club
  • Pool


Information for your convenience:

Check-in: 3:00 PM
Check-out: 11:00 AM
Pets: Allowed for nominal fee
Maximum size: Large
Maximum weight: 75 lb